Marketplace feature · Retailers and brands
Returns and credits
When something's short, damaged or not moving, the store asks for a credit in a tap and the brand decides.
How it works
Store flags it
Pick the line, the reason and a photo if needed.
Brand approves
Approve, change or decline the credit.
It's on the bill
Approved credits show on the next invoice or statement.
Why it matters
Returns and shortages in cannabis wholesale usually live in email threads and handwritten notes. They get lost, and the store keeps paying for product it never sold.
One request with the line, the reason and a photo gives the brand everything it needs to decide, and the approved credit lands on the bill without anyone retyping it.
Questions
What can a store ask a credit for?
A short count, damaged product or product that isn't moving, on any line of a delivered order.
Does the brand have to accept?
No. The brand can approve, change the amount or decline with a note.
Where does the credit show?
On the store's next invoice or monthly statement.
